Logging in

Q

I forgot my membership number.

A

The membership number is a 14-digit ID beginning with 2017.
Membership numbers can be found on the following

Membership card ● Membership card
Mail from the fan club (label on envelope) ● Mail from the fan club (label on envelope)
My Page

In addition to your "membership number," you can log in using your "Plus member ID" or "registered e-mail address.
If you can log in, please confirm your membership number on "My Page".

Please click here to check your Plus Member ID (former EMTG ID).

Forgot your password?
Please enter your password up to 12 digits in half-width alphanumeric characters.

If your membership number cannot be verified by the above methods
Please fill out the following form and send it to us by e-mail.

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■Necessary Information
Name
Date of birth
Address
Phone number
Email address
Plus member ID
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>>Click here to contact us.

If any fields are left blank, we will not be able to match your membership information.
When submitting your inquiry, please be sure to check that each item is not left blank before submitting.

Other questions related to"Logging in"

• Q.
  I forgot my password.
• Q.
  What is a Plus member ID (formerly EMTG ID)?
• Q.
  I forgot my Plus member ID.