Restoring an account

Q

I temporarily paused recurring payments. Can I unpause them?

A

A
paused recurring payment request cannot immediately be unpaused. If you
select credit card payment the next time you complete the carryover process,
recurring payments will be reenabled.



Once the account is under the recurring period, we will notify you by
e-mail and on your My Page. Recurring payments by credit card are disabled,
so you will have to enable recurring payments.

Other questions related to"Restoring an account"

• Q.
  How can I carry over my account?
• Q.
  Can you confirm that the continuation process has been completed?
• Q.
  Can I sign up for carryover even after the expiration date?
• Q.
  Where can I check whether I have account carryover enabled?
• Q.
  Can I cancel automatic recurring payments?
• Q.
  Can I check whether recurring payments are disabled on my account?
• Q.
  Can I change the credit card I have on file for recurring payments?
• Q.
  One month before my membership was due, I received an email from my credit card company informing me that my membership fee would be deducted.
• Q.
  I was automatically continued even though I had no plans to continue.